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End-of-year-surveys/2020/Data

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openSUSE End of the Year 2020 Community Survey

If you find typos please get in touch instead of editing the wiki yourself, as it might impact our graphs.

Data tabulated by nycticorax@opensuse.org.

The story in a nutshell

Our userbase is quite contrasted: on the one hand, more than 50% of users are either seasoned users or working in IT with more than 5 years of experience using an openSUSE distribution (twice as many years for other *NIX operating systems), while on the other hand 50% of respondents don't have a university degree or have been using an openSUSE desktop for at most 3 years. This contrast, in view of the fact that the two most signifiant pain centers are "finding / exploring documentation and software", hints at an interesting divide between very proficient users and less experienced users, especially regarding the desktop.

In terms of overall use cases, it appears that openSUSE distributions are mostly made of "switchers", with only 5% of users (averaging server and desktop users) for whom an openSUSE distrubution is their first operating system (mostly other Linux distributions and Windows). Noteworthy also is the fact that Tumbleweed edges Leap by around 5% on the desktop.

Regarding satisfaction, in addition to difficulties with finding or exploring documentation and packages / software, we see that a majority of people feel that openSUSE does not make it sufficiently easy for people to participate to the community life, to get into contributing, or to acquire more responsibilities within the community.

A majority of respondents also suspect that openSUSE is not perceived sufficently well by outsiders to the community, influencers in particular. Finally, regarding communication channels, the forums and mailing lists stay strong with more than a majority of respondents using them on a regular basis at least.

Graphs

Graphs are available here.

Demographics

Gender

Complete: 1086 Missing: 107

  • female: 20
  • male: 999
  • non-binary: 13
  • prefer not to say: 54

Age range

Complete: 1085 Missing: 108

  • < 25: 194
  • 25-34: 261
  • 35-49: 386
  • 50+: 244

Regions

Complete: 1086 Missing: 107

  • Americas: 253
  • Asia: 93
  • Europe: 706
  • Oceania: 18
  • Africa: 16

Education, work, occupation

Holds university degree

Complete: 1085 Missing: 108

  • No: 590
  • Yes: 518

Is working in IT

Complete: 1108 Missing: 85

  • No: 497
  • Yes: 611

Has a job in...

Complete: 856 Missing: 337

  • Business, Office: 66
  • Tech, Content Producer, non-IT Professional: 51
  • IT Professional, Administrator, Software developer, DevOps: 322
  • openSUSE Developer, Contributor: 26
  • Private, Home User: 391

Is currently studying

Complete: 1108 Missing: 85

  • No: 897
  • Yes: 211

Is a tech hobbyist

Complete: 1085 Missing: 108

  • No: 384
  • Yes: 724

Use cases

Uses Leap as Desktop on a regular basis

Complete: 879 Missing: 314

  • No: 412
  • Yes: 467

Uses Leap as Server on a regular basis

Complete: 879 Missing: 314

  • No: 708
  • Yes: 171

Uses Tumbleweed as Desktop on a regular basis

Complete: 879 Missing: 314

  • No: 368
  • Yes: 511

Uses Tumbleweed as Server on a regular basis

Complete: 879 Missing: 314

  • No: 829
  • Yes: 50

Uses microOS as Desktop on a regular basis

Complete: 879 Missing: 314

  • No: 867
  • Yes: 12

Uses microOS as Server on a regular basis

Complete: 879 Missing: 314

  • No: 856
  • Yes: 23

Uses Kubic (as Server) on a regular basis

Complete: 879 Missing: 314

  • No: 875
  • Yes: 4

Use cases: Pain points

Complete: 879 Missing: 314

  • docs: 181
  • installation: 110
  • hardware badly / not supported: 133
  • DE settings: 86
  • openSUSE settings: 58
  • unable to find software or packages: 151
  • installing software or packages: 125
  • configuring packages: 72
  • unable to have desired workflow: 20
  • lack of clear best*practice: 69
  • something else? 101

Desktop environment

DE on the Desktop

Complete: 856 Missing: 337

  • MATE: 8
  • LxQt: 6
  • LXDE: 4
  • Cinammmon: 9
  • Pantheon: 1
  • sway: 7
  • Enlightment: 3
  • Other: 47
  • KDE Plasma: 553
  • GNOME: 135
  • XFCE: 83

DE satisfaction

Complete: 879 Missing: 314

  • Very satisfied: 442
  • Satisfied: 370
  • Neutral: 54
  • Unsatisfied: 5
  • Disappointed: 3

Derivative distributions

Complete: 855 Missing: 338

  • Gecko: 28
  • Next: 2
  • Argon: 8
  • Krypton: 3
  • Other: 20
  • None: 560

openSUSE on the mobile

Complete: 853 Missing: 340

  • No: 814
  • Yes: 39

Desktop

*NIX: How long been using as main desktop?

Complete: 800 Missing: 393

  • Less than a 1 year: 38
  • 1-3 years: 79
  • +3 years: 62
  • +5 years: 118
  • + 10 years: 503

openSUSE distributions: How long been using one as main desktop?

Complete: 807 Missing: 386

  • Less than a 1 year: 206
  • 1-3 years: 150
  • +3 years: 64
  • +5 years: 105
  • + 10 years: 282

openSUSE distributions: Source of motivation

Complete: 803 Missing: 390

  • youtube, other video platforms: 68
  • blogs: 117
  • magazines (print or digital): 74
  • Other: 317
  • family, friends: 83
  • school, university: 52
  • at work: 80
  • conference, public events: 12

Previous operating system

Complete: 803 Missing: 390

  • always used an openSUSE distribution: 30
  • another Linux distribution, please specify in the text field: 467
  • Windows: 223
  • macOS: 33
  • chromeOS: 60

Replacement with openSUSE distributions

Complete: 798 Missing: 395

  • Yes, for the most part: 580
  • Yes, partially: 99
  • No, I still need the other system: 119

CPU architecture

Complete: 822 Missing: 371

  • Intel 64: 632
  • Intel 32: 33
  • AMD 64: 366
  • AMD 86: 8
  • ARM (32, 64): 96
  • PowerPC 64: 7

GPU architecture

Complete: 822 Missing: 371

  • AMD: 324
  • Intel: 456
  • Nvidia: 339
  • Other: 12

Desktop machine(s): How old?

Complete: 814 Missing: 380

  • Less than a 1 year: 91
  • 1-3 years: 270
  • +3 years: 184
  • +5 years: 231
  • + 10 years: 37

Server

*NIX on the server: How long

Complete: 813 Missing: 641

  • Less than a 1 year: 76
  • 1-3 years: 56
  • +3 years: 46
  • +5 years: 85
  • + 10 years: 289

openSUSE distributions on the server: How long

Complete: 488 Missing: 705

  • Less than a 1 year: 203
  • 1-3 years: 66
  • +3 years: 35
  • +5 years: 471
  • + 10 years: 137

openSUSE distributions on the server: Source of motivation

Complete: 805 Missing: 388

  • youtube, other video platforms: 36
  • blogs: 55
  • magazines (print or digital): 48
  • Other: 186
  • family, friends: 44
  • school, university: 40
  • at work: 115
  • conference, public events: 22

previously run on the server

Complete: 561 Missing: 632

  • another Linux distribution, please specify: 315
  • Never used another OS before using openSUSE: 44
  • Windows: 120
  • some BSD flavour: 15
  • macOS: 7
  • Other: 60

server replacement

Complete: 540 Missing: 653

  • Yes, for the most part: 325
  • Yes, partially: 74
  • No, I still need the other system: 141

CPU architecture

Complete: 796 Missing: 397

  • Intel 64: 401
  • Intel 32: 13
  • AMD 64: 183
  • AMD 86: 4
  • ARM (32, 64): 69
  • s390: 3

GPU architecture

Complete: 796 Missing: 397

  • AMD: 114
  • Intel: 239
  • Nvidia: 125
  • Other: 54

Machine(s) used as server: How old?

Complete: 486 Missing: 707

  • Less than a 1 year: 50
  • 1-3 years: 148
  • +3 years: 127
  • +5 years: 129
  • + 10 years: 32

Community

Is contributing

Complete: 751 Missing: 442

  • release engineer: 12
  • infrastructure: 22
  • packaging & maintenance: 91
  • docs: 49
  • edition, web contents: 23
  • design, web design: 12
  • translation: 47
  • user support: 173
  • digital communication, promotion, marketing: 57

Has been contributing for

Complete: 274 Missing: 919

  • Less than 1 year: 73
  • 1-3 years: 55
  • +3 years: 20
  • +5 years: 50
  • + 10 years: 76

How satisfied with and aware of ..?

OBS

Complete: 410 Missing: 784

  • very: 152
  • satisfied: 159
  • neutral: 81
  • unsatisfied: 13
  • disappointed: 4

OBS awareness

Complete: 222 Missing: 971

  • unaware of: 222

Open QA

Complete: 251 Missing: 942

  • very: 76
  • satisfied: 90
  • neutral: 78
  • unsatisfied: 3
  • disappointed: 4
  • unaware of: 353

Open QA awareness

Complete: 353 Missing: 840

  • unaware of: 353

KIWI

Complete: 173 Missing: 1020

  • very: 47
  • satisfied: 96
  • neutral: 6
  • unsatisfied: 2
  • disappointed: 22

KIWI awareness

Complete: 433 Missing: 760

  • unaware of: 433

Uyuni

Complete: 100 Missing: 1093

  • very: 22
  • satisfied: 64
  • neutral: 2
  • unsatisfied: 2
  • disappointed: 10

Uyuni awareness

Complete: 485 Missing: 708

  • unaware of: 485

openSUSE docs

Complete: 448 Missing: 745

  • very: 203
  • satisfied: 119
  • neutral: 50
  • unsatisfied: 11
  • disappointed: 65

openSUSE docs awareness

Complete: 161 Missing: 1032

  • unaware of: 161

project

Complete: 751 Missing: 442

  • web platforms difficult to discover: 48
  • web platforms difficult to navigate: 48
  • difficult to find docs: 143
  • difficult to navigate docs: 89
  • too complicated infrastructure: 37
  • insufficient best-practice for infrastructure: 50
  • finding people interested in helping me is difficult: 41
  • communication & coordination is difficult: 30
  • other: 33

Getting more familiar with ?..

Scale from 1 to 5, 1 expresses the highest degree of interest.

OBS

Complete: 437 Missing: 756

  • 1: 207
  • 2: 84
  • 3: 48
  • 4: 31
  • 5: 67

Open QA

Complete: 400 Missing: 793

  • 1: 54
  • 2: 96
  • 3: 120
  • 4: 56
  • 5: 74

KIWI

Complete: 386 Missing: 807

  • 1: 49
  • 2: 52
  • 3: 82
  • 4: 81
  • 5: 122

Uyuni

Complete: 373 Missing: 820

  • 1: 55
  • 2: 29
  • 3: 58
  • 4: 51
  • 5: 180

openSUSE docs ?

Complete: 424 Missing: 769

  • 1: 100
  • 2: 91
  • 3: 99
  • 4: 56
  • 5: 78

Would consider contributing to ...

Scale from 1 to 5, 1 expresses the highest degree of interest.

OBS

Complete: 369 Missing: 824

  • 1: 133
  • 2: 81
  • 3: 58
  • 4: 32
  • 5: 65

Open QA

Complete: 424 Missing: 769

  • 1: 61
  • 2: 72
  • 3: 96
  • 4: 39
  • 5: 68

KIWI

Complete: 326 Missing: 867

  • 1: 46
  • 2: 36
  • 3: 67
  • 4: 65
  • 5: 112

Uyuni

Complete: 315 Missing: 878

  • 1: 48
  • 2: 28
  • 3: 43
  • 4: 37
  • 5: 159

openSUSE docs

Complete: 377 Missing: 816

  • 1: 130
  • 2: 77
  • 3: 76
  • 4: 33
  • 5: 61

How strong do you agree to ....

Scale from 1 to 5, 1 expresses the highest degree of assent.

openSUSE welcoming to new users

Complete: 650 Missing: 543

  • 1: 212
  • 2: 306
  • 3: 106
  • 4: 19
  • 5: 7

openSUSE welcoming to minorities

Complete: 627 Missing: 570

  • 1: 152
  • 2: 196
  • 3: 269
  • 4: 4
  • 5: 2

openSUSE welcoming to all languages and nationalities

Complete: 634 Missing: 559

  • 1: 189
  • 2: 261
  • 3: 169
  • 4: 11
  • 5: 4

openSUSE helps users participate to the community life

Complete: 629 Missing: 564

  • 1: 114
  • 2: 256
  • 3: 235
  • 4: 21
  • 5: 3

openSUSE helps users participate to the distributions, infrastructure and contents

Complete: 621 Missing: 572

  • 1: 93
  • 2: 220
  • 3: 263
  • 4: 40
  • 5: 5

openSUSE makes it easy to get more responsibilities

Complete: 650 Missing: 543

  • 1: 66
  • 2: 124
  • 3: 374
  • 4: 39
  • 5: 8

openSUSE makes it easy for people to participate to project governance

Complete: 607 Missing: 586

  • 1: 60
  • 2: 117
  • 3: 367
  • 4: 48
  • 5: 15

openSUSE is positively perceived outside of the community

Complete: 615 Missing: 578

  • 1: 98
  • 2: 241
  • 3: 211
  • 4: 53
  • 5: 12

openSUSE is positively perceived by influencers

Complete: 614 Missing: 579

  • 1: 100
  • 2: 257
  • 3: 46
  • 4: 8
  • 5: 203

openSUSE is sufficiently communicated about by openSUSE members

Complete: 608 Missing: 585

  • 1: 58
  • 2: 163
  • 3: 252
  • 4: 111
  • 5: 24

How often to you visit the platforms for interacting with the community ?

1: Frequently, 2: Sometimes, 3: Never

ML

Complete: 630 Missing: 563

  • 1: 138
  • 2: 221
  • 3: 271

forums

Complete: 643 Missing: 550

  • 1: 129
  • 2: 375
  • 3: 139

IRC

Complete: 611 Missing: 582

  • 1: 229
  • 2: 109
  • 3: 473

Discord

Complete: 611 Missing: 582

  • 1: 42
  • 2: 77
  • 3: 492

telegram

Complete: 613 Missing: 580

  • 1: 71
  • 2: 62
  • 3: 480

How often to you visit the platforms for news ?

1: Frequently, 2: Sometimes, 3: Never

websites

Complete: 653 Missing: 540

  • 1: 342
  • 2: 269
  • 3: 42

ML

Complete: 618 Missing: 575

  • 1: 155
  • 2: 205
  • 3: 258

forums

Complete: 637 Missing: 556

  • 1: 132
  • 2: 334
  • 3: 171

IRC

Complete: 605 Missing: 588

  • 1: 22
  • 2: 90
  • 3: 493

Discord

Complete: 608 Missing: 585

  • 1: 38
  • 2: 64
  • 3: 506

telegram

Complete: 608 Missing: 585

  • 1: 76
  • 2: 51
  • 3: 481