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SDB:Siga

tagline: From openSUSE

SIGA stands for System Information GAthering. It collects various system information and outputs it in HTML or ASCII format. It is very handy as an information source during installation support phone calls.

If you are experiencing an issue with your openSUSE installation and would like to assist the technical support, SIGA can analyse the cause of the problem as fast as possible by providing information specific to your system.


Installation

To install siga utility program please add this repository:

Alternatively you can use 1-Click-install.


Procedure

Running the siga utility is quite straight forward. In short, you will need to enter a console, use the siga command to run the utility and email the resulting output in /tmp/siga/siga.html to openSUSE/open-slx technical support. Firstly, turn on your computer and wait until you see your desktop. If automatic log on is not active, log in using your user name and password. Once you are at your desktop, use the alt f2 key combination to go to the launch application dialog. Now, go to a console by typing xterm and press enter. Note, if you are using Gnome as your window manager, you may want to use gnome-terminal to open the gnome specific alternative. In the terminal, you will need to type a number of simple commands. these are shown below on separate lines. .

su -

When prompted for your password, type the password for your root account. This will elevate your privileges to root user (administrator).

siga no

This runs the siga utility but does not display the resulting output in the w3 web browser. Now, you may use your favorite email client such as Evolution or KMail to email the file in /tmp/siga/siga.html to technical support. To narrow the scope of the output that siga produces, you may use the following options:

siga -m

same as tail -f /var/log/messages Shows kernel messages.

siga -modem

shows modem related information.

siga -hw

shows hardware related messages.

siga -boot

shows boot up related information.

siga -net

shows network related information

siga -laptop

shows laptop specific information.

siga -install

shows info regarding installation.

siga -sound

shows sound related information.

siga -x11

shows x11 related information.

siga -print

shows printer information. Warning: this restarts th daemon cups!

siga -cdr

shows cd-r burner information.

siga -isdn

shows ISDN related information.

It is possible to combine the options, e.g. siga floppy -modem to produce specified output related to more target areas while in this example outputting to a floppy disk.


External links