Bugs:mozilla

From openSUSE

Mozilla Bugreports

This description applies to all packages based on Mozilla (MozillaFirefox, MozillaThunderbird, MozillaSunbird, seamonkey).

Here are instructions what you could do to enhance bugreports in cases where the application crashes:

• if possible get the -debuginfo package installed in addition to get verbose backtraces, though this is not mandatory but really useful
• start the application from a terminal like the following

up to Firefox 2.x:

 LD_LIBRARY_PATH=/usr/lib/firefox/ gdb /usr/lib/firefox/firefox-bin

since Firefox 3:

 firefox -d gdb

and run it by typing run into gdb.

• crash the application
• switch to the terminal where you started it and type bt
• copy and paste the output to the bugreport

Another approach

It's always interesting for us if a crash also occurs with the upstream build of Firefox. That is easy to check if you download the tarball, extract it and run firefox from there. In case of a crash you should also get a crash reporter dialog which asks you to send the report to Mozilla. If you can reproduce a crash with an upstream build feel free to send this report and afterwards check (in case of Firefox 3 and above) about:crashes for the ID of the crash and note it in your bugreport to make it possible for developers to find it.

Additional hints

• strace doesn't help in most cases; you don't need to attach it unless you are requested to do that
• please open all bugs for above packages to component Firefox
• if you got Firefox from the Buildservice you can also start it via

 firefox -d gdb